Using Microsoft Remote Desktop

Microsoft Remote Desktop is an application that allows you to connect to a remote computer or virtual apps and desktops made available by your administrator or institution. Microsoft Remote Desktop is built into Windows, and a free client can be downloaded for macOS through Apple’s App Store.

Installing Microsoft Remote Desktop for macOS

1) On your Apple computer open the App Store application and search for Microsoft Remote Desktop 10. Currently, version 10 is the newest version available, and the icon will look like the one shown below.

2) Click the icon to open the information page about the application, then click Get.

Once the application has downloaded you can open it like any other application.

Configuring Microsoft Remote Desktop for macOS

In order to connect to a remote computer or service, you will first need to create a profile that includes the network connection address and your login information.

To add a remote desktop profile, click the + (plus symbol) in the interface, near the top of the window, and choose Desktop.

You will be prompted to enter a PC Name, which is the address or network name of the machine or server you are connecting to. Confirm what computer name you need to type into this field, or consult COEIT staff.

By default, the User Account will require you to enter your credentials (your user name and password) every time you connect. You will also have the option to create a user profile that includes the credentials.

If you choose the Ask me every time option, click the Save button.

If you choose to add a User Account, you will need to fill out the fields in the window similarly to what is shown below.

The User Name will have ad\ prepended to your Duck ID. In the example above, the Duck ID is “someDuckID”, so ad\someDuckID is entered as the user name.

The Password is the password for the Duck ID.

The Friendly Name can be anything you like, and is the name you will see when viewing your list of saved connection profiles.

Click the Save button when you have filled in the fields.

You should now see a thumbnail icon representing your saved connection profile or Desktop.

To connect to a saved Desktop double-click it. If your settings are valid you should see and be able to connect to a Windows screen on a remote computer.

Connecting to Microsoft Remote Desktop with Windows

Microsoft Remote Desktop is already installed on all Windows computers. To open it, do the following:

1) Using the Windows Search utility, search for the word Remote.

The Remote Desktop Connection application should appear near or at the top of the list.

2) Open the Remote Desktop Connection application by hitting Enter on your keyboard, or by clicking the item.

You will be prompted to enter a Computer name, which is the address or network name of the machine or server you are connecting to. Confirm what computer name you need to type into this field, or consult COEIT staff.

When you hit the Connect button you will be prompted to enter your Duck ID and password.

If you click Show Options you will be able to enter your User Name so you won’t have to type it each time you connect. Depending on what computer you are logged into, the User Name may need to have ad\ prepended to your Duck ID. For example, if the Duck ID is “someDuckID”, the user name would be entered as ad\someDuckID. If that doesn’t work, try entering just your Duck ID in the User Name field.

If you check the Allow me to save credentials option your credentials will be saved and you will not need to enter your credentials each time you connect. COEIT recommends not checking this box to improve security.

3) Click the Save button to save your connection profile settings, then click Connect.

If your settings are valid you should see and be able to connect to a Windows screen on a remote computer.

Skip to toolbar