Self Service Applications – JAMF (Casper)

Please note that this page only applies to those with OS X computers that have been configured by COEIT are on the campus network.

Overview

COEIT has been developing a more automated and streamlined approach for updating software and managing security settings for OS X computers with a software called JAMF (Casper Suite). A feature of JAMF, the Self Service portal, allows users to self-install a suite of standard applications, e.g. Adobe Acrobat or Chrome.

Installing Applications Through Self Service

1. Select the Launchpad, located on the Dock.

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2. Select the Self Service icon.

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3. This is the Self Service portal.

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4. Select the icon of an application (for instance Adobe Acrobat) to view additional information. Select the blue Install button to install the application.

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5. You can view the installation’s progress in the bar at the top of the Self Service window.

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6. Note that you can cancel the installation by selecting the X and selecting Yes to the prompt.

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